Programs and Services
Important notice as of May 15, 2018
Due to unprecedented demand for services, we are currently closed to intake for individual counselling. Those currently on our wait list will be seen in the order of their intake paperwork submission date. Thank you for your patience as we address this demand.
Please note: we are still open to intake for our Towards Balance Program.
Since 1972, YWCA Edmonton has offered affordable psychological services in our city.
Our doors are open to anyone. Our clients are typically women with lower incomes who are suffering from trauma and are often in crisis, but we offer support to anyone in need.
We’ll never turn you away, even if you can’t afford to pay. Our affordable services ensure everyone, especially those who are most vulnerable, receive quality care.
We’re here for you as long as you need. We’re one of only a handful of agencies in Edmonton that offer ongoing support, with no limit to the amount of times clients can access our services.
We believe in:
- Empowering you to make informed choices and decisions about your life.
- Your ability to achieve positive growth.
- Working together with other community organizations to create your own support network.
- Offering you quality services and expertise from our team of trained psychologists and master’s-level practicum students.
The difference our Counselling Services makes
Each year, we provide approximately 3,300 counselling sessions to nearly 400 clients. 99% of these sessions are partially or fully subsidized.
Our team has experience in many fields of therapy, including but not limited to:
- Child abuse and neglect
- Eating disorders
- Eye Movement Desensitization and Reprocessing (EMDR)
- Emotional regulation
- Family issues
- Family violence
- Life changes
- Parenting skills
- Personal development
- Psychiatric issues
- Risk assessment/safety planning
- Self esteem
- Stress management
- Suicidal thoughts
Note: We don’t currently offer couples counselling, but you are welcome to come individually.
Transforming anger through understanding and compassion
This group is intended for people who want to achieve a better understanding of where their anger comes from and how to develop tools to identify and change their relationship to anger. Participants will learn to identify anger and its root causes from within and will gain new skills to better express themselves in a healthier and more assertive manner.
Women recovering from trauma and transforming their lives
This group is intended for people who are struggling with, or who have struggled during, their recovery from traumatic life events. The sessions involve establishing safety and trust in the group, communication skill-building, education on trauma and goal-setting.
How to sign-up for Group Therapy
Please contact us to schedule an intake session for the group. The intake session will be approximately 45 minutes to an hour. The session will be conducted by a practicum student completing a Masters in Counselling Psychology degree. The purpose of the intake session is to determine if you’re a fit for the group.
If you have any further questions, please contact our office.
A SNAPSHOT OF OUR CLIENTS
We saw an increase in the diversity of our counselling clientele, with more of our clients identifying as persons with a disability, LGBTQ2S+, and Indigenous.
Clients arriving at the YWCA presented with increased severity in their risks assessments. This increase was most dramatic in the areas of family violence and suicide.
Good outcomes for our clients
of children felt accepted, supported and safe.
had a positive counselling experience.
better understood the issues they face.
experienced positive changes in their lives.
learned impactful coping strategies.
Psychologists & Counsellors
We offer a team of registered and provisionally-registered psychologists, including practicum students with a master’s degree throughout the year. YWCA Edmonton is a recognized learning facility by various educational institutions and C.A.P (College of Alberta Psychologists).
We operate on a sliding scale that ranges from $5 to $150 per 50-minute session, and is based on your ability to pay. We’ll assess your fee at your intake appointment.
Your fee will depend on:
- what you make each year before taxes;
- your number of dependents; and
- household income (if applicable).
We’ll work with you to set a fee that is feasible. We do this with all of our clients to ensure everyone has access to our Counselling services and no one is turned away.
Further subsidies are available, if needed. Please speak to our Service Coordinator about applying.
“The YWCA is the reason I’m alive today. When I first walked into the Counselling Centre, I had run out of reasons to live. I had no money to afford help. I was lucky to find the YWCA. My psychologist has been a blessing to me. I go home, I take the things I’ve been taught and I practice them. I’m getting better at it. I’m willing to do the work as long as they’re willing to let me keep coming.”
— Anonymous Counselling Client
Hours of Operation
- Mon, Wed, and Fri: 9 a.m. to 5 p.m. *
- Tues and Thurs: 9 a.m. to 9 p.m.*
- Sat, Sun, and Statutory Holidays: Closed
* (closed noon to 1 p.m. for lunch)
Phone: 780-970-6501 | Fax: 780-488-6077
We’re conveniently located in the downtown core on Jasper Avenue with access to transit, including direct access from the “Central” LRT station.
#400, 10080 Jasper Avenue
Edmonton, AB T5J 1V9
Need more help?
Try 211, a 24-hour information and referral line that helps people connect to social, health and government services.
We also recommend:
Momentum Walk-In Counselling
Short-term, walk-in counselling on a pay-what-you-can basis
Drop-In YEG (Offered via the Family Centre)
Free, single-session drop-in counselling located at multiple locations across the city
Mobile Crisis Outreach Team(s)
Mobile support for individuals in dire need of crisis intervention
Immediate crisis phone support offered 24 hours a day
Your SupportMakes a Difference
When you support YWCA Edmonton, you transform the lives of thousands of women and families in need.